Australia's Leading AI Automation Agency
AI & Automation Agency for
Lead Generation in Australia
Speed to Lead Wins. Never Miss an Enquiry Again.
Instant replies. Automatic follow-up. Booked calls 24/7.
<10s
Average Response Time
24/7
Always-On Lead Handling
0%
Missed Calls After Hours
Pivot 2 Thrive is an AI & Automation Agency.
We're Australia-based, working with teams nationwide who need speed, consistency, and visibility in their lead flow.
We don't "support" lead processes.
We don't run campaigns and hope people follow up.
We don't rely on inboxes, spreadsheets, or memory.
We replace human-dependent lead handling with AI-driven infrastructure that responds instantly, makes decisions consistently, and moves enquiries forward without waiting on people.
Once a lead enters the system, we own everything up to the booked conversation.
Our Services
Most Popular Implementation Services
Industry-specific AI automation systems designed for Australian businesses
Power Pivot Leads Pro
Complete AI lead handling infrastructure for service businesses. Instant response, qualification, and booking automation.
BookedPod
AI-powered podcast guest booking system. Automated outreach, scheduling, and guest management.
Restaurant Growth Engine
Automated marketing and reservation system designed specifically for restaurants and hospitality.
AI Receptionist Agent
Lead capture and nurturing system for real estate professionals. Never miss a property enquiry again.
The Problem
Manual Lead Handling Is the Silent Revenue Killer
Most businesses don't lose leads because demand is low. They lose leads because their system depends on humans.
Enquiries wait for replies
Calls are missed after hours
Follow-ups are inconsistent or forgotten
Decisions vary from person to person
No one has visibility of what's actually happening
This isn't a performance issue. It's a system failure.
The Reality
In Australia, the first business to respond usually wins
and manual processes can't keep up.
AI doesn't replace your team.
It replaces delay, inconsistency, and human error.
We design systems that fit Australian sales cycles, customer expectations, and compliance realities without adding complexity for your team.
What we build
AI-Driven Lead Handling Infrastructure
We don't sell marketing services.
We build AI-driven lead handling infrastructure the system that sits between interest and conversion.
This infrastructure is designed to:
Respond instantly via AI voice and chat
Decide how each enquiry should be handled
Qualify and score leads based on intent
Route leads automatically to the right next step
Follow up across channels without human input
Book conversations and escalate only when required
Show exactly where every lead sits at all times
Every response follows logic. Every decision follows rules.
Nothing relies on memory.
This is infrastructure not marketing tasks.
Free consultation. No commitment required.
The System
The AI Lead Handling Flow
This is the system we build end to end
Step 1
Enquiry Captured
Enquiry Captured
Step 2
AI Responds Instantly (Voice or Chat)
AI Responds Instantly (Voice or Chat)
Step 3
AI Qualifies & Scores Intent
AI Qualifies & Scores Intent
Step 4
AI Routes to the Correct Path
AI Routes to the Correct Path
Step 5
Automated Follow-Up Runs 24/7
Automated Follow-Up Runs 24/7
Step 6
Conversation Booked
Conversation Booked
Step 7
Human Steps In to Close
Human Steps In to Close
You stay human. You just move faster.
Done-For-You Service
Manual Lead Handling vs AI-Driven Lead Handling
Manual Lead Handling
Enquiries wait
Missed calls are lost
Follow-up depends on people
Leads live in inboxes or spreadsheets
Inconsistent experience
Revenue leaks quietly
Manual handling hopes people do the right thing.
AI-Driven Lead Handling
Enquiries responded to instantly
Calls answered or followed up automatically
AI decides, qualifies, and routes
Follow-up runs 24/7
Every lead follows a defined path
Conversations are booked without chasing
AI handling guarantees it.
Unlike generic or offshore "set-and-forget" tools, our systems are designed for Australian buyers and service workflows.
Our Process
How We Replace Manual Lead Handling
STEP 01
System Audit
We identify exactly where human dependency, delays, or disconnected processes are breaking your lead flow.
STEP 02
AI Architecture
We design the decision logic when AI responds, qualifies, routes, or escalates to a human.
STEP 03
Deployment
We implement the full system so leads move automatically from enquiry to booking.
STEP 04
Optimisation
We refine the system based on real behaviour, not assumptions.
SUCCESS STORIES
DAVE STEWART
LEE CHAR DE GUZMAN
LINNA REAKES
Priya has a knack for making it effortless to absorb her advice and put it into action effectively. Thanks to Priya's expertise, we now feel much more equipped and confident in our strategies, which has translated into an increase in leads generated. We're thrilled with the results.
Billy,
Billy Dawson Architects, Brisbane
Priya is an amazing human being, and she's just full of energy and ideas. And not only that. Obviously, when you work with your mentor or coach, you would expect to have a lots of ideas. But the best thing that I found by working with Priya also offers us the capability to leave for and execute on those ideas. So that is definitely one key differentiation that I find the most value from Priya.
Sud Tjiputra, CEO, Climate Hope, Brisbane
As a girl with big dreams from middle class orthodox family I was filled with lot of inhibitions regarding money. Thank you for filling me up with confidence in my abilities. Hope i can still contact you incase of any doubts.
Ranjitha, Holistic Parenting Coach, Shiksha Varida, California, USA
What Our Clients Say
"Working with Priya was exactly the final missing piece I needed in my business. She helped me get it all out and organize it into something strategic and actionable."
Heinna Reyes
Business Owner
Heinna Reyes
Business Owner
"As a busy family law firm owner, I needed expert support to automate our client experience. Priya and her team are experts in automation marketing and integration. Highly recommend!"
Elodie Drevelle
Family Law Firm Owner
Elodie Drevelle
Family Law Firm Owner
"Priya has a knack for making it effortless to absorb her advice and put it into action effectively. We now feel much more equipped and confident in our strategies."
Billy Dawson
Billy Dawson Architects, Brisbane
Billy Dawson
Billy Dawson Architects, Brisbane
"Priya is an amazing human being, full of energy and ideas. The best thing is she also offers the capability to execute on those ideas. That's definitely the key differentiation."
Sud Tjiputra
CEO, Climate Hope, Brisbane
Sud Tjiputra
CEO, Climate Hope, Brisbane
"Priya's workshops are game-changing, packed with actionable strategies. Her expertise with automation is unmatched, and the personalized strategies have truly transformed my business."
Verónica Romano
Business Owner
Verónica Romano
Business Owner
"Pivot 2 Thrive have made my social media management effortless and raised our presence to be very effective."
CIS Pty Ltd
Business Owner
CIS Pty Ltd
Business
What Happens When AI Handles the First Response
This is the compound effect of automation.
Missed calls
Converted into booked conversations
Response times
Reduced from hours to seconds
After-hours enquiries
Handled automatically
Teams focused
On closing, not chasing
Meet the Founder
Dr Priya Jaganathan
Go High Level Certified Admin Australia | Certified AI Tech Stack Consultant
Dr Priya Jaganathan is a Go High Level Certified Admin, Certified AI Tech Stack consultant, and trusted AI and automation expert based in Australia. She is a keynote speaker at SaaSpreneur Sydney and Level Up 2025 in Dallas.
As the founder of Pivot 2 Thrive, an AI and automation agency specialising in lead generation for service-based businesses, Dr Priya helps business owners build smarter systems to capture, nurture, convert, and retain leads using CRM strategy, automation, and AI.
Her work is grounded in the PowerPivot framework, which focuses on turning scattered marketing activity into predictable growth and long-term revenue.
Go High Level Certified Admin Australia
Certified AI Tech Stack Consultant
Keynote Speaker: SaaSpreneur Sydney & Level Up 2025 Dallas
AI Insights & Resources
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Book a Conversation
Ready to See How AI Can Transform Your Leads?
No sales pitch—just clarity on what's possible for your business.
Most Popular
AI Strategy Call
30 min
Discover where AI can replace human dependency in your lead handling and build systems that work while you sleep.
Audit of current lead flow
Custom AI architecture recommendations
Identify automation opportunities
Clear next steps roadmap
Free consultation. No commitment required.
If Your Leads Still Depend on Humans, It's Time to Upgrade
Let's identify where your lead handling breaks and design the AI
infrastructure that replaces it.
No sales pitch. Just clarity.
Pivot 2 Thrive — AI & Automation Agency for Lead Generation in Australia. We build systems that take responsibility.
